AMA Journal of Ethics®

Illuminating the art of medicine

Journal of Ethics Header

AMA Journal of Ethics®

Illuminating the art of medicine

Virtual Mentor. May 2008, Volume 10, Number 5.

Ethics Poll

What's Wrong with Health Care Delivery?

The Ethics Poll is a snapshot of the opinions of interested readers.

Everyone claims that the U.S. health care system is broken. Which one of the following do you think contributes most to making health care delivery so frustrating and difficult for patients to navigate?
Some hospitals and clinics employ "secret shoppers" to report to management on the quality of the clinical encounter they observed while pretending to be patients. Which one of the following best describes your response to this practice?
Poll results reflect the opinions of visitors to the site who voluntarily answer the poll questions. Those visitors do not represent a random sample of our readers. The viewpoints expressed on this site are those of the authors and do not necessarily reflect the views and policies of the AMA.