Osler’s contributions to the philosophy and practice of medicine foreground characteristics of a compassionate caregiver, including imperturbability and equanimity.
AMA J Ethics. 2022;24(12):E1166-1171. doi:
10.1001/amajethics.2022.1166.
The belief persists that patient satisfaction surveys are more responsive to friendliness and expensive facilities than clinician interaction, but there is evidence to the contrary.