“Difficult” patient encounters can be exacerbated by procedural and technological infrastructure that increases access to electronic health records (EHRs).
AMA J Ethics. 2017;19(4):374-380. doi:
10.1001/journalofethics.2017.19.4.stas1-1704.
No matter where your medical career takes you, you will most likely encounter patients facing barriers to accessing health care. Everyone needs to prepare to care for underserved patients.