“Difficult” patient encounters can be exacerbated by procedural and technological infrastructure that increases access to electronic health records (EHRs).
AMA J Ethics. 2017;19(4):374-380. doi:
10.1001/journalofethics.2017.19.4.stas1-1704.
Even if they are not sick, people in quarantine are still patients; the physician is responsible for their well-being and may find that it is necessary to advocate for them.
Putting the interest of patients first means attending to what the patient thinks is most important as well as treating medically significant symptoms and conditions.