Dr Pilar Ortega joins Ethics Talk to discuss her article, coauthored with Drs Glenn Martínez, Marco A. Alemán, Alejandra Zapién-Hidalgo, and Tiffany M. Shin: “Recognizing and Dismantling Raciolinguistic Hierarchies in Latinx Health.”
Although poor communication is the root cause of medical malpractice claims, in cases of medical error, apologies reduce litigation and benefit patients.
AMA J Ethics. 2017;19(3):289-295. doi:
10.1001/journalofethics.2017.19.3.hlaw1-1703.