Elizabeth S. Goldsmith, MD, MS and Erin E. Krebs, MD, MPH
Physicians’ perceptions of “difficult” encounters are related to perceived workload, job satisfaction, and communication training, similar to burnout.
AMA J Ethics. 2017;19(4):381-390. doi:
10.1001/journalofethics.2017.19.4.pfor1-1704.