Arguments that mistrust about information security will deter patients from embracing telehealth care ignore patients' willingness to take on risk in the pursuit of health benefits and the role physicians will play in encouraging adoption.
The participatory decision-making model for patient-physician relationships is the best approach for addressing the individual family-related and social influences that stress that relationship.
Physicians need to understand when it may be appropriate to let patients get involved in medical decision-making and when it may be necessary to provide their personal medical judgment.