The conventional quality-adjusted life years approach to resource allocation has greater societal value if it is distributed among many rather than concentrated on a few, assuming that severity of illness is the same.
Derrel Zeno, Coreen Domingo, Anh Tran, Frank Martin, Kimberly O'Malley, Paul Haidet, Richard Street, and Carol Ashton
Community education about how patients can best communicate with their physicians has been successful in various communities, particularly when working with an ethnically diverse patient population.
Physicians lacking strong interpersonal skills and showing signs of burnout should be referred to local wellness programs to help them be more effective and productive caretakers and colleagues.