Although poor communication is the root cause of medical malpractice claims, in cases of medical error, apologies reduce litigation and benefit patients.
AMA J Ethics. 2017;19(3):289-295. doi:
10.1001/journalofethics.2017.19.3.hlaw1-1703.
AMA Journal of Ethics theme editor Zujaja Tauqeer, a third-year medical student at Harvard Medical School, interviewed Donald A. Barr, MD, PhD, about caring for patients with limited English language and health literacy schools.