Organ procurement organization representatives play a pivotal role in serving families of a deceased donor and mediating disagreements about the donation while physicians' involvement in these discussions is minimal.
Physicians need to help surrogate decision makers to make treatment and end-of-life decisions for those with severe neurological damage by proving a realistic prognosis and maintain strong lines of communication.
Teaching physicians cultural competency concepts and skills that will help them overcome the challenge of caring for patients from many cultures and lead to improved patient-physician communication.