Case and Commentary
Sep 2011
David B. Nash, MD, MBA
Poor communication during hand-offs, hierarchical organizations that prevent frontline caregivers from voicing concerns, lack of patient education, and reluctance to take responsibility for errors can all have dangerous consequences for patients.
Virtual Mentor. 2011; 13(9):609-611. doi:
10.1001/virtualmentor.2011.13.9.ccas3-1109.