Concrete protocols for supporting trainees include convening team meetings, tracking bias incidents, collecting data, and initiating protective changes in culture.
AMA J Ethics. 2019; 21(6):E513-520. doi:
10.1001/amajethics.2019.513.
When patients express overt racism, caregivers need to feel safe and supported. The scope of organizations’ responsibilities to make that happen needs to be clearly defined.
AMA J Ethics. 2019; 21(6):E499-504. doi:
10.1001/amajethics.2019.499.
William M. Hart, MD, Patricia Doerr, MD, Yuxiao Qian, MD, and Peggy M. McNaull, MD
When errors happen, too often clinicians are at odds with each other about how to respond to a patient or a patient’s loved ones after that patient suffers harm.
AMA J Ethics. 2020; 22(4):E298-304. doi:
10.1001/amajethics.2020.298.
Although poor communication is the root cause of medical malpractice claims, in cases of medical error, apologies reduce litigation and benefit patients.
AMA J Ethics. 2017; 19(3):289-295. doi:
10.1001/journalofethics.2017.19.3.hlaw1-1703.