Kelly Leonard, executive director of insights and applied improvisation at Second City Works, joins us this month to discuss what insights from improvisation health care professionals can use to build patient-clinician relationships and improve outcomes.
Kelly Leonard is the executive director of insights and applied improvisation at Second City Works in Chicago, Illinois, where he also hosts the Second City Works/WGN podcast, Getting to Yes, And.
Conflict of Interest Disclosure
Interviewee had no conflicts of interest to disclose.
Viewpoints expressed are those of interview participants and do not necessarily reflect the views and policies of the AMA.